Report meter readings now: The "final spurt" starts
Self-reading for drinking water, electricity and gas at HSW and HE
Meschede/Olsberg/Bestwig. The “final spurt” begins: Up to and including Friday, December 20, 2024, all customers of HochsauerlandEnergie GmbH (HE) and the affected customers of Hochsauerlandwasser GmbH (HSW) still have the opportunity to submit their meter readings for this year's annual consumption bills. The two municipal companies would like to remind you of this.
It's easy to take part: customers can submit their meter readings on the websites www.hochsauerlandwasser.de and www.hochsauerlandenergie.de on the Internet, by telephone or by postcard. Particularly convenient: meter readings can be sent directly to the municipal companies via smartphone. There is a QR code on the meter reading cards from HSW and HE. When this is scanned, it leads to a field in which the respective customer can enter their meter reading directly. If no meter reading is transmitted, HE and HSW must estimate and bill the consumption volume for 2024 on the basis of the previous year's consumption.
Important: HSW customers whose water consumption is already recorded by digital water meters have not received a meter reading card - the consumption data is transferred automatically in this case. Accordingly, the values no longer need to be communicated separately to HSW. Customers who have still received a meter reading card are requested by the local municipal company to only read the meter on the meter reading card - but not in-house secondary meters for rented apartments.
Further information is available at the joint service offices of Hochsauerlandwasser GmbH and HochsauerlandEnergie GmbH in Bestwiger Bürger- und Rathaus, in the “Alte Post”, Bigger Platz 1, in Olsberg and in the Enste industrial estate in Meschede. The service team can be contacted by telephone on 02904 / 71280-11 (Kristin Droste) or 02904 / 71280-28 (Aykut Kilic).